> Led rollout of New Relic monitoring and observability solution, catching fundamental issues within weeks of deployment

> Owned development of internal Python libraries to standardise logging, configuration, Kafka, and database handling across microservices

> Led service-to-service authorisation rollout using Cognito, Terraform, and API Gateway across 14+ microservices

> Collaborated with cloud and security teams delivering infrastructure as code with GitHub Actions

> Worked in polyglot environment: Python, Terraform, JavaScript, TypeScript, Java, CloudFormation

> Managed team of 6 engineers building and maintaining physical network inventory systems

> Conducted agile ceremonies and planned work based on delivery schedules and fixed-date release trains

> Created and reviewed solution designs for internal and external projects

> Priced projects from minor enhancements to large scale upgrades covering features, costs, infrastructure, and licensing

> Coordinated release management efforts across multiple platforms

> Mentored engineers through one-on-one engagements based on career aspirations

> Delivered geospatial support systems aiding the rollout of the National Broadband Network

> Led 'The Upgrade' project: regression and uplift of 600+ tools and microservices with zero impact to 5000+ users ($4.2M budget)

> Delivered LDAP security uplift with user authorization framework and migration of 10,000+ users ($1.5M budget)

> Executed AWS migration of on-premises database and server applications ($2.5M budget)

> Worked with Python, Oracle PL/SQL, Docker, Jenkins, AWS, ELK Stack, and Splunk

> Worked directly with customers on defect management and triage for Spatial Info Services

> Managed product releases and DevOps processes

> Provided Level 3 customer support and impact analysis

> Created internal and customer-facing documentation

> Worked with spatialSUITE, Python, PowerShell, Oracle PL/SQL, Grafana, Docker, and Jenkins